Cisco Unified Communications
Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications. It enables more effective, more secure, more personal communications that directly affect both sales and profitability. It brings people together by enabling a new way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is needed. Cisco Unified Communications is part of an integrated solution that includes network infrastructure, security, mobility, network management products, lifecycle services, flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications. For small businesses wanting to reach, serve, and retain customers, Cisco introduces the Smart Business Communications System, a new, affordable system that makes anytime, anywhere highly secure access to information possible, thereby facilitating more effective and efficient ways of communicating with customers and employees.
Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is a unified communications solution for small businesses that provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. This easy-to-manage platform uses business-class, proven unified communications technologies to full advantage and supports flexible deployment models based on your needs-a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.
Core Components:
Cisco Unified IP phones, including wireless handsets and Session Initiation Protocol (SIP) phones
Cisco Unified Communications Manager Express for call processing
Cisco Unity® Express for voice messaging and Automated Attendant
Cisco Unity Express
Embedded Cisco Unity Express enables voicemail, desktop messaging, and Automated Attendant services for increased customer service and rich employee communications experience.
Cisco Unified CallConnectors for Desktop Applications
The Cisco Unified Communications 500 Series integrates with common Windows desktop applications to give small business owners access to productivity gains once available only to large businesses. With Cisco Unified CallConnectors, customers can integrate their Cisco Unified IP phones with common applications including Microsoft Outlook, Internet Explorer.
Integrated Network Firewall and Security (IOS)
Security is a fundamental building block of any network, and Cisco products play an important role in embedding security at the customer's access edge. The Cisco IOS Firewall is a stateful-inspection firewall available with the Cisco Unified Communications 500 Series. Built from market-leading Cisco PIX® Firewall technologies, Cisco IOS Firewall is supported on the Cisco Unified Communications 500 Series platform as a base feature. Cisco IOS Firewall is an ideal single-box solution for protecting the WAN entry point into the network.
Wireless Mobility Services
The Cisco Unified Communications 500 Series supports an optional integrated wireless LAN (WLAN) access point for secure WLAN connectivity. Small businesses can easily extend access to data applications as well as WLAN telephony. Wireless services allow greater mobility for employees, partners, and customers, resulting in increased productivity.